If you preordered a Suiball hardware wallet, the immediate question is how the refund will reach you. Foresight News reported on November 11, 2026, at 10:13 a.m. UTC+8 that the Sui ecosystem project had announced its closure and said it would refund all preorder customers in USDC.
Suiball’s team said the device had been developed and had entered manufacturing, with an initial shipment planned. According to the team, several recent hardware-wallet attacks in the industry led the Sui Foundation to consider the risks of supporting such a project too high. The report does not provide details of those attacks.
On-chain preorders accounted for about 80% of orders. Suiball said refunds for those orders would be sent directly to wallets holding the soulbound preorder NFTs. Credit-card preorder customers would receive an email requesting a Sui wallet address; the team said it would make a second refund distribution after collecting those addresses.
Suiball also said it would permanently delete preorder customers’ names, email addresses, shipping addresses and phone numbers that had been provided to it.